Backblaze Case Study

Backblaze vendor case study on Bright Bear Technology Solutions, quoting Nathan Phinney, its president, on why a managed service provider starts with backup.

Backblaze case study (vendor-produced PDF); no author and no date printed. The entry date of 2019-08-05 is kept because Nathan recalls it as 2019; the text itself only refers to a Backblaze product release in “early 2017”.

Title as printed: “Backblaze for Business simplifies data backup billing and management”, subhead “Bright Bear Technology Solutions”. Backblaze printed Nathan’s title as “Nathan Phinney is the President of Bright Bear Technology Solutions (http://www.brightbear.com/), an IT Managed Service Provider in Irvine, California.” (as printed by Backblaze).

Read the case study at Backblaze

What Nathan said

“For a managed service provider, a good backup makes everything less stressful.”

Backblaze reported: Nathan is fond of saying that line, and the case study’s heading is “We start with backup”.

Key facts

• “Back in 2009, Bright Bear Technology Solutions started with hourly break-fix services, just like everyone else in the business.”
• “Today, these services are the cornerstone of their thriving managed services business.”
• Led by Roger Gentry, Project Manager at Bright Bear, they migrated their customers to the new version of Backblaze within the first few days that the new version was available.
• “This lets their customer’s spend their time being homebuilders, dentists, industrial fabricators, or whatever and let’s Bright Bear do the IT part.” (as printed)